Effective Date: 06/03/2025, 15:49:15
Introduction & Organizational Information
At Pine Software, we are committed to serving our customers and partners to the best of our abilities. As part of this commitment, we responsibly manage the personal information collected through our website (pinesoftware.com) and related interactions. Our primary objectives in processing this information include:
• Enhancing the user experience on our platform by understanding customer needs and preferences.
• Providing timely support and responding to inquiries or service requests.
• Improving our products and services to meet the evolving demands of our users.
• Conducting necessary business operations, such as billing and account management.
We process personal information with the highest regard for privacy and security. We adhere to all relevant regulations and guidelines to ensure that data is protected against unauthorized access, disclosure, alteration, and destruction. Our practices are designed to safeguard the confidentiality and integrity of your personal information while enabling us to deliver the services you trust us with.
If you have any questions or require further information about how we manage personal information, please feel free to contact us at info@pinesoftware.com.cy or +357 240 21 831.
Scope and Application
Our privacy policy is designed to protect the personal information of all stakeholders, including website visitors, registered users, and customers. Whether you are browsing our website, using our services, or engaging with us as a customer, we ensure that your personal data is processed with the highest standards of privacy and security.
Data Collection and Processing
We gather personal data through various interactions, including but not limited to, when you use our services or directly provide information to us.Types of personal information we may process:
• Browser Fingerprint
• Operating System and Version
• Browser Information and Language
Data Storage and Protection
Data Storage
Personal information is stored on secure servers. Specific data storage locations are determined based on operational and compliance needs.
Data Hosting Partners: We partner with reputable data hosting providers committed to using state-of-the-art security measures. These partners are selected based on their adherence to stringent data protection standards.
Data Processing Agreements
When we share your data with third-party service providers, we do so under Data Processing Agreements (DPAs) that ensure your information is managed in accordance with GDPR and other relevant data protection laws. These agreements mandate that third parties implement adequate technical and organizational measures to ensure the security of your data.
Transparency and Control
We believe in transparency and providing you with control over your personal information. You will always be informed about significant changes to our sharing practices, and where applicable, you will have the option to consent to such changes.
Cookies and Tracking Technologies
At Pine Software, we value your privacy and are committed to being transparent about our use of cookies and other tracking technologies on our website.
Understanding Cookies and Tracking Technologies
Cookies are small data files placed on your device that enable us to remember your preferences and collect information about your website usage. Tracking technologies, such as web beacons and pixel tags, help us understand how you interact with our site.
How We Use These Technologies
• Essential Cookies: Necessary for website functionality, such as authentication and security.
• Performance and Analytics Cookies: Help improve website performance and user experience.
• Functional Cookies: Enable personalized experiences on our website.
• Advertising and Targeting Cookies: Help deliver relevant advertisements.
Your Choices and Consent
Upon your first visit, our website will present you with a cookie consent banner, where you can:
• Allow All Cookies: Consent to all cookies and tracking technologies.
• Deny: Only essential cookies will be used.
• Show Details: Review all cookie categories used on the site.
For any inquiries regarding our privacy policy, you can contact us at info@pinesoftware.com.cy or +357 240 21 831.